Front of House Coordinator/Receptionist

Receptionist - West End, London

Ref: 410Friday 16 February 2024

up to £31.5k + Fab Benefits

Workplace Experience Coordinator

Are you ready to elevate your career in a dynamic workplace environment? We're seeking a proactive and customer-focused candidate to join our client as a Front of House Coordinator. In this role, you'll play a pivotal part in delivering a first-class service, ensuring a seamless customer journey and maintaining strong client relationships.

Key Responsibilities:

  • Meet and greet visitors, providing a professional and welcoming experience.
  • Maintain Reception presence and cover entrance doors at all times.
  • Manage meeting room bookings and catering requests.
  • Ensure highest standards of quality, service, and presentation.
  • Assist with meeting room preparation, including setup and stocking.
  • Handle phone calls promptly and professionally, recording messages accurately.
  • Coordinate office and catering supplies.
  • Log building faults/issues and perform regular floor walks.
  • Quality check paperwork for compliance and audit satisfaction.
  • Ensure all signage and artwork is on-brand.
  • Program door access fobs for new joiners, visitors, and contractors.
  • Support Workplace on wider project management and ad hoc tasks.

Qualities and Personal Attributes:

  • Business Generation and Execution: Contribute to company objectives and identify opportunities for improvement.
  • Leadership and Management: Collaborate with colleagues, actively listen to client needs, and embrace change.
  • Trusted Advisor and Expert: Address issues quickly, make informed decisions, and forecast commercial risks.
  • Knowledge: Solid educational background, customer service experience, and familiarity with Facilities Management processes.
  • Skills and Experience: Ability to thrive in a fast-paced environment, customer-facing experience, multi-site exposure, excellent communication and organizational skills, IT proficiency.

If you're ready to make an impact in a collaborative and dynamic setting, apply now and be a key player in shaping a positive workplace experience!

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